talktalk….ISP

Salams

One ISP in UK TalkTalk all of a sudden decided to 404 any websites hosted on our Server as well as several servers hosted by our main datacenter liquidweb.

Why this happened all of a sudden is beyond me! Since we have several customers in the UK who use TalkTalk as their phone line these customers found that they could not longer access nothing! Their Website nor the Main MPADC Website!

Checking the web logs it went down in the morning – decide to come back on again briefly for about an hour or so then down again then up again until kicking the bucket around 2pm!

So after spending the last 8 hours trying to figure this out still t he site is inaccesible

Since im Using Virgin as the main ISP everything is working fine and cool!

After having several discussion with our techies as well as the Systems administrators (The Top guys over at our Datacenter) There was absolutely nothing wrong with our servers or network despite being convinced it was our firewall blocking this ISP out – this wasnt the case since the server must have gotten checked through by atleast 4 different people!

So we ring talktalk after being on hold for 30 mins then someoen appeared on the other line for about 30 seconds then she vanishes again and returns back after 37 minutes and say “Problem at our side, will check with our security company will call you back”

Now whether they call back is another mystery since in past experience talktalk have been awful!

Do a google on Talktalk reputation and you see how awful they are………

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